J/MOK respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or purchase through our United States website.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, and communications with customer support.
We may also collect device, browser, IP address, cookie, usage, and approximate location information when you use the website.
2. How We Use Information
We use information to process and deliver orders, provide customer support, operate and improve our website, prevent fraud, communicate about orders, and send marketing messages where permitted by law.
3. Cookies and Analytics
We use cookies and similar technologies to remember preferences, understand website performance, personalize content, and help protect our services. You may manage cookies through your browser settings; disabling some cookies may affect site features.
4. How We Share Information
We may share information with service providers that help us process payments, fulfill orders, deliver packages, host the website, provide analytics, or provide customer support. We may also disclose information when required by law or to protect our rights, customers, and services.
5. Your Choices and Rights
You may unsubscribe from marketing emails at any time using the link in the message. Depending on where you live, you may have additional rights to access, correct, delete, or limit certain uses of your personal information. To make a request, contact J/MOK Customer Support.
6. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, tax, accounting, and fraud-prevention requirements.
7. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The Last Updated date indicates when it was most recently revised. Continued use of the website after an update is subject to the revised policy.
9. Contact Us
For privacy questions or requests, please contact J/MOK Customer Support using the contact details published on this website.